Terms of Use

Article 1. Application

These Terms apply to all matters relating to the use of the Service. Where the Company separately establishes individual provisions, those provisions take precedence over these Terms.

Article 2. Eligibility

• Hold a standard driver's license or a driver's license of the applicable category
• Be in a state of health that does not impair driving
• Not belong to any anti-social forces (organized crime)
• Have completed the Company's prescribed booking procedure and payment

Article 3. Booking and Payment

• A booking becomes provisional upon application through the booking form on this site.
• Enrollment in one of the three coverage plans (Basic, Standard, Full Cover) is required.
• Payment is by credit card only. We charge your registered credit card automatically 13 days before your rental date (after the free-cancellation period ends). Applications made within 14 days of the rental date are charged immediately at the time of booking.
• Your booking is confirmed once registration of your payment card is complete (for applications within 14 days of the rental date, once payment is complete).
• A deposit of ¥50,000 is held on your credit card and is released automatically upon return if there is no accident or damage. If there is damage, the amount of the damage is applied and any excess is charged separately.

Article 4. Cancellation

• Up to 14 days before: Free
• 13–8 days before: 20% of the fee
• 7–2 days before: 50% of the fee
• Day before: 80% of the fee
• Day of / no contact: 100% of the fee

Article 5. Prohibited Acts

• Subletting or use for commercial purposes
• Driving by anyone other than a registered driver
• Taking the vehicle outside the declared area (ferry use requires prior application)
• Illegal acts, reckless driving, drunk driving
• Bringing pets or animals (hearing dogs and service dogs by prior consultation)
• Smoking inside the vehicle
• Modifying the vehicle

Article 6. Accidents and Breakdowns

If an accident, breakdown, or other trouble occurs, contact the police and the Company immediately. If you leave the scene without making contact, coverage may not apply. For details, please see the Rental Agreement and the Driving Conditions.

Article 7. Limitation of Liability

The Company is not liable for damage arising from causes not attributable to the Company, such as natural disasters, road conditions, or the acts of third parties.

Article 8. Changes to the Terms

The Company may change the content of these Terms. In that case, the revised Terms take effect from the time they are announced by posting on the Company's website or by other appropriate means. Such a change is made only where it does not conflict with the purpose of these Terms and is reasonable in light of the necessity of the change, the appropriateness of the revised content, and other circumstances.

Article 9. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. For disputes relating to the Service, the Kyoto District Court shall be the court of agreed additional jurisdiction, without excluding the jurisdiction of any other court having jurisdiction under the law.